Frequently Asked Questions (FAQs)

At OPUX, we’re providing high-quality, designer-inspired fragrances. We’re also providing Arabian fragrances that are sourced from the original manufacturers to ensure authenticity.

Designer-inspired fragrances are produced by us using almost the same notes as a designer perfume. We carefully analyse the designer perfumes and then create our own affordable and unique versions so that you can enjoy luxury fragrances at an affordable price. These are not replicas or copies; we take inspiration from designer perfumes and create our unique perfumes.

We’re providing Eau De Parfum products which is the strongest scent available.

Yes, all of our fragrances are cruelty-free. We create all our fragrances without harming any animal during the process.

We don’t recommend applying our fragrances on clothes. Not only ours, but all fragrances usually have a high oil content, so you should spray these fragrances away from clothes to avoid stains.

To keep our fragrances in their best condition, we advise you to store these in a place where they’re not exposed to direct sunlight and away from any hot or cold elements.

No, currently, we’re only shipping within the United Kingdom, and we can’t ship worldwide.

If your favourite fragrance is out of stock, then please go to that product page, select your desired size, click “email me when available,” and enter your name and email address. We’ll send you an email once the product is back in stock.

All of the OPUX fragrances are manufactured in the United Kingdom. The Arabian fragrances are sourced from the original manufacturers in the UAE.

We are based in London, United Kingdom.

We operate from Monday to Friday, 9 am to 5 pm.

Yes, as a company that focuses on authenticity and originality, we source all of the Arabian fragrances from the original manufacturers in the UAE. So, you can rest assured that all of the Arabian fragrances are original.

We announce our discount codes via emails and on our social media pages. You can subscribe here to get the latest discount codes via email. Also, follow us on our social media pages to stay aware of the latest discount codes.

No, you can only apply one discount code at a time.

Due to an automated process, we can’t cancel your order after it has been placed. But you can easily return your parcel after reading our returns and refund policy.

Yes, we offer a 30-day return policy. Please read our returns and refund policy to get the details about the refund and exchange process.

Orders placed before 9 am Monday-Friday are dispatched on the same working day. Orders placed after 9 am on Friday and during weekends are dispatched on the following Monday. If you’ve successfully placed your order, then you can expect to receive your order within 2-3 working days.

You can contact us at info@opux.co.uk to let us know about any issues.